Features

• Concessionary Payment Schedules
• Cash Flow Forecasts
• User definable Collections and Recovery Work Flow Chase Paths
• Executive Graphical Information System
• Collectors Call Diaries supplemented with 'Special Activity' diaries e.g. for Account Reviews
• Provides facilities for linking Groups of related accounts
• Group Credit Limit policy with (or without) quarantees or security
• Unlimited user defined fields and Payment Performance
• Collections History Database
• Document and File Management System
• Manages scanned correspondence and Proof of Delivery
• Supports Multi Company, Multi Accounting System, Multi RDBMS, and Multi Operating System operation - simultaneously (eg where several subsidiaries', each with different accounting systems, credit control function is being centralised
• Headquarters and notebook versions with Remote Synchronisation
• Unlimited Credit Controllers
• Automated Work assignment and Load Balancing with Current and future Load Monitoring and Re-assignment facilities
• Full Security facilities

It is Web enabled and integrated with Microsoft, Lotus and other leading Office Automation and e-mail systems.

Key Benefits

• Improve Customer Service levels
• Contain and Managing risk
• Improve Cash Flow
• Improve management and communication effectiveness
• Avoid customer insolvency
• Improve the accuracy of Cash Flow information for the Treasury function
• Make more efficient utilisation of capital and better strategies for use of available and expected funds e.g. Overnight Certificates of Deposit could be replaced by longer term Investment instruments
• Reduce the Cost of operating your Credit Control department due to more effective risk measurement, management information, and more effective personnel
• Reduce the costs associated with maintaining lines of credit or needing to raise additional working capital
• Be forewarned of and avoid emergencies, and the consequential need to draw down on expensive sources of money to meet these
• Implement more effective hedging strategies

CreditForce R/6 - Enterprise Credit, Collections and Risk Management Suite - Developed for Credit Management from the Ground Up
Most Accounting systems provide some credit Control features such as dunning letters and Receivables Ageing Analysis. But they feel like, and generally are, features that were tagged on as an afterthought with scant understanding of the real needs of the function. CreditForce R/6 was designed and developed specifically for Credit Management by professionals.

Focus on Value Business Management
Like all other functions within an organisation, the primary objective of the Credit and Risk Management function should be focused upon the continuous enhancement of Shareholder, or Stakeholder wealth. CreditForce focuses on improving cash-generative business processes combined with risk reduction to improve profitability and consequently corporate value.

Meeting the Needs of Global Enterprises
CreditForce R/6 has a range of modules and features for very large Global Enterprises who wish to centralise their Credit Management functions. With today's far better and more economic communications systems, the Global Enterprise can site their Credit Control Call centre in the most economic location. CreditForce will link all of your accounting and supporting systems together enabling you to operate them as if they were one.

Your Credit Control department can produce more accurate collections forecasts, available on demand. It can build a knowledge base to minimise your organisation's exposure to risk. It can work hand in glove with the Treasury department, who will be able to rely upon the information provided. It is designed for multi Currency operation with multi accounting systems currency code mapping and centralised Exchange Rate files, using EMU compliant triangulation for Euroland currency conversions.

Connect All Your Subsidiaries, and Operate A Single Credit Management System
Global Enterprises are often acquisitive and take over companies with different Accounting Systems. CreditForce R/6 runs with all of the world's major accounting systems. And its Accounting Systems Independence module lets you integrate with any new Accounting or Contact Management system - in hours rather than days.

Support Many Database and Operating Systems
It also runs with different Databases and Operating Systems e.g. Oracle SQL Server, DB2, Unix, NT, and AS400. And FieldForce allows you to operate remotely on a Notebook perfectly synchronising your records periodically in a two way process rapidly over an ordinary land or mobile telephone line.

An Enterprise Resource Planning System
CreditForce R/6 is an Enterprise Resource Planning System. It includes advanced management and technical features such as:

• Workflow, e-mail, and Routing
• Activity Based Costing
• Auto Faxing, e-mail, and Internet ready
• Auto Dialling, Power Dialling, and Caller Line Identification
• Client/Server operation, using stored Procedures to optimise its performance over local and Wide Area Networks, as well as Windows NT Terminal Services or Citrix Winframe

CreditForce R/6 Addresses The 5 Key Areas of Credit Management
Credit Management has 5 primary functions:-

• Administration of accounts - the tasks associated with setting up new, and amending details, for existing accounts including the review and setting of individual and group credit limits
• Risk management and its avoidance arising from its commercial dealings with customers - staying one jump ahead of disaster
• Managing the Days Sales Outstanding, collections activity and resolution of Customer queries - removal of the obstacles to cash flow.
• Litigation and Recovery Management in the event that an account becomes subject to litigation or the customer becomes insolvent
• Provision of Management Information to facilitate financial planning by the Treasury and Accounting functions.

CreditForce R/6 provides an immense range of features to enable you to ensure that your Credit and Risk Management function is firing on all eight cylinders.

Communications Features

• Auto faxing, e-mail, and is Internet ready
• Auto Dialling, Power Dialling, and Caller Line Identification available
• Client/Server operation, using Stored Procedures to maximise performance speed over local and Wide Area Networks.

Database and Program Features

• Unlimited Customer Contacts
• Unlimited Notes per Contact/Collector
• Unlimited Notes per Transaction
• Supports Foreign Languages
• Supports Foreign Currencies with Currency Code Mapping and Exchange rate files including EMU support using triangulation
• Drill down into any Financial Transactions - Quotes, Orders, Invoices, and Statements

Technical Features

• N-tier web enabled and conventional client-server versions
• Integration with many relational Database Management systems including Microsoft SQL Server, Oracle, DB2, Informix, Progress, B-Trieve
• Integration with Microsoft Office Automation products such as Word, Excel, Exchange, and Internet Explorer
• Integration with Report Writers, Neural Network software and Executive Information Systems such as Crystal, Access, Cognos Powerplay and Impromptu, Forest & Trees
• Integration with external Data sources, on-line, such as Quick Address, GB Mail, Equifax, Dun & Bradstreet etc.
• Integration with all communications technologies, covering fax, e-mail, Internet, Intranet, Thin Client (Citrix, NT Terminal Server, and SCO) and EDI

Accounting System Links
This list is constantly being added to. Please call us or ask your International Partner Network reseller for a current list.

• Amdox (OS390)
• Bliss (Drive Computing Systems)
• C-GAS
• CODA IAS Ledgers
• CODA SQL
• Concorde XAL
• Elite Legal Practice Management (Informix and SQL Server)
• Great Plains Dynamics (All versions)
• Infinium (AS400 and Windows NT)
• Navison
• Open Accounts
• Platinum B-Trieve and SQL
• Radius 4GL and Fueltrader
• Telecetera
• Tetra CS3, Chameleon 2000, Legend
• Ultima Insurance Broker
• Unison

CreditForce R/6 is EMU (European Monetary Union) Compliant.